Account & profile
How do I create an account?
- Visit wavjunkie.com
- Click the User Icon and select sign up
- Choose your role (Listener or Artist)
- Enter your display name or artist name
- Enter your email and create a password
What’s the difference between a Listener and Artist account?
Can I change from Listener to Artist?
Yes, from your dashboard. Note: you cannot change from Artist to Listener.How do I reset my password?
- Click the User Icon in your navbar
- Click Forgot Password
- Enter your email address
- Check your inbox for a reset link
- Follow the link to create a new password
You can also change your password from your User Dashboard → Profile Settings.
How do I update my profile?
Go to Dashboard → Profile Settings, update your display name, bio, avatar, and social links, then click Save Changes.Can I delete my account?
Yes. Go to Profile Settings and scroll to the Delete Account section. You’ll be guided through a leaving flow:- Select a reason (required) — features, privacy, technical issues, alternative service, and more.
- Reason-specific steps:
- “I found an alternative service” — we’ll ask which one so we can improve.
- “I’m not happy with the features” / “Privacy or security concerns” / “Technical issues” — describe your concern, then tell us if you’d stay if we addressed it.
- “I don’t understand how to use it” — we’ll point you to our detailed documentation and offer a personal video walkthrough.
- Other reasons — proceed directly to confirmation.
- Financial checks (Artists only):
- Pending earnings (7-day hold): Deletion is blocked until all pending earnings have cleared.
- Balance over $5.00: Your balance will be paid out at the next quarterly processing date. Your account is automatically deleted after payout.
- Balance $5.00 or under: Balances below the $5.00 minimum processing threshold cannot be paid out. You’ll be asked to confirm before proceeding.
- Zero balance: Account deletion proceeds immediately.
- Confirm by typing your email address.
Why was my account suspended?
Possible reasons: violating Terms of Service, copyright infringement (DMCA takedowns), uploading prohibited content, or fraudulent activity. Contact compliance@wavjunkie.com for more information.Uploading music
WAVjunkie does not commercialise your uploaded music outside of the WAVjunkie website and WAVjunkie social media. Your audio will not be used in social media posts but we may mention your artist name and/or link to your track.
What file formats are accepted?
- Audio: Only WAV files (16-bit or 24-bit)
- Cover art: JPG, PNG, or WEBP (minimum 1400×1400 pixels)
Why WAV only?
WAV files provide the highest audio quality. When listeners purchase your music, they receive the same high-fidelity files you upload.What release types can I upload?
Is there an upload limit?
Limits reset on the 1st of each month. Upgrade from Settings → Plans in your dashboard.
What happens if I lose my browser session mid-upload?
WAVjunkie auto-saves your progress between every wizard step (you’ll see a “Progress auto-saved” indicator). If your browser closes, crashes, or loses connectivity, return to the upload page and you’ll see a recovery banner offering two options:- Resume — Pick up exactly where you left off, with your metadata and any uploaded files restored.
- Save as Draft to My Releases — Saves the in-progress release as a draft accessible from My Releases anytime.
Can I drag and drop the mechanical licence and sample authorization PDFs?
Yes. In Step 4 of the upload wizard, you can drag a PDF directly onto either the mechanical licence tile or the sample authorization tile — no need to click into a file picker. The tile validates the file and saves it against the release immediately.How do I schedule a release for later?
During Step 5, choose Schedule for Later instead of publishing immediately, then select your desired release date and time.Can I edit a release after publishing?
Yes — title, description, price, genre and tags, cover art, and visibility. You cannot change audio files (delete and re-upload instead).Why does my upload keep failing?
Common causes: file is not a valid WAV format, file is corrupted, slow connection, or browser timeout. Try re-exporting from your DAW, using a different browser, or checking your connection.Do I need a mechanical license for covers?
Yes. If you’re uploading a cover version, you must have a valid mechanical license and upload proof (PDF) during the upload process. Your entire release will be held from public view until the licence is approved.Do I need sample clearance?
Yes. If your music contains samples from other works, you must have written authorization and upload proof (PDF). Your entire release will be held from public view until the sample authorization is approved.Crates and Gift Baskets
What are Crates, and who can create them?
Artists can create private, listening-only collections from any published WAVjunkie release or individual track, reorder items, and share an unlisted link. Listener accounts cannot create them yet. Crates have no price, cart or checkout, are not publicly browsable or indexed by search engines, and can be switched off to remove link access. Republish to restore the same URL. See the Crates guide.How do artists create Gift Baskets?
Open Dashboard → Gift Baskets, select your own releases or full published discography, set a fixed price of at least $1.00 per release, save and switch the basket live. Copy the code or link, set optional limits/expiry, and view the redeemed count. See the Gift Baskets guide.How do I redeem a basket?
Open its link or enter the code at Redeem, then sign in or create an account. Your destination is retained through sign-in. Review the bundle and complete separate, paid basket checkout. Confirmed purchases appear in Downloads; an inactive, expired or fully redeemed basket cannot be used.Purchasing & downloads
How do I buy a track?
- Find a release you want to purchase
- Click Buy — the track is added to cart
- Complete checkout via Stripe
- Access your download in your Dashboard
Can I mix different artists in one cart?
No. Ordinary checkout is for one artist at a time. Gift Baskets contain only their creator’s releases and use basket-only checkout.What payment methods are accepted?
All major credit/debit cards through Stripe (Visa, Mastercard, American Express, Discover).Where do I find my purchased tracks?
Dashboard → Library opens a dedicated page with your purchased releases, including full-discography and Gift Basket purchases. Press play to stream any track, or click a download symbol to choose a format.Can I re-download purchased tracks?
Yes — your purchases remain in Downloads indefinitely with unlimited downloads.What format are downloads?
Original WAV (16-bit or 24-bit), lossless FLAC, or compatible MP3 320. Choose after clicking the download symbol or download-all action. WAV is the default. Converted downloads are checked on your device and fall back to the original WAV if conversion or verification fails; artist uploads remain WAV-only.Can I get a refund?
All sales are final. Exceptions may be considered for technical issues preventing download, duplicate purchases, or significant misrepresentation of content. Contact admin@wavjunkie.com within 7 days of purchase.I can’t download my purchase. What do I do?
- Check your internet connection
- Try a different browser
- Clear your browser cache
- Contact admin@wavjunkie.com with your order details
Payouts & earnings
How much do I earn per sale?
You keep 80% of each sale. WAVjunkie takes a 20% platform fee. Example: $8.99 sale → You earn $7.19. (Early Supporters keep 85% — see the Payout Guide.)What is the 7-day holding period?
After each sale, your earnings are held for 7 days before becoming available for payout. This allows time for dispute resolution and chargeback protection.What is the $10 minimum threshold?
You must accumulate at least $10.00 USD in total earnings before you can request your first payout. This threshold only needs to be reached once.How often are payouts processed?
Quarterly: March, June, September, December.How do I set up my payout method?
WAVjunkie uses Stripe Connect for all artist payouts. From your Dashboard → Payout Settings, click Connect with Stripe and complete identity verification within Stripe. If your country is in our direct payout corridor, earnings are transferred automatically during quarterly processing. If your country is outside the corridor, you will see a notice during artist sign-up and your balance is settled manually — your ability to sell and earn is not affected.How long until I receive my payout?
After requesting during quarterly processing: 3–5 business days plus bank transfer time. Requests after the quarterly window are processed during the following quarter.What if my country is outside the direct payout corridor?
You can still upload and sell on WAVjunkie. During artist sign-up you’ll see a notice if automatic payouts aren’t available in your country. Your earnings are tracked normally and settled manually by the WAVjunkie team; only the transfer method changes.Do I need to report earnings for taxes?
Yes. Consult a tax professional. WAVjunkie provides earnings history, transaction records, and payout history.Artist offers and lyrics
How do I enable a full-discography discount?
Select the artist workspace, then open Profile Settings → Offer full discography discount. The profile needs at least 3 published releases. Choose 5%–50%; changes save automatically. Owned releases are excluded, the offer appears when at least two remain, and each release retains a $1.00 minimum. Removing one bundle item restores normal prices for the others.Can every artist add lyrics?
Yes. Add optional per-track lyrics in Step 4 of the upload wizard, using the expandable editor. Available lyrics appear on release pages and in Now Playing.Sharing your music
Can I embed a release on my own website?
Yes. For a published release, choose My Releases → ⋯ → Copy embed code, or copy it from the release page’s Share section. Paste into a website’s iframe-compatible HTML/embed block. Singles use a 160px player; EPs/albums use 352px with a tracklist. All embedded tracks use 60-second previews and a Buy on WAVjunkie link. WAVjunkie’s cookie notice and site overlays do not appear in the player. See Uploading Music.How do I share my release?
After uploading an original track, a share screen appears automatically with pre-written messages and buttons for Instagram, TikTok, X, Facebook, WhatsApp, and clipboard copy. You can also access the share screen at any time from the Share button on your release in My Releases.Can I share a scheduled release before it goes live?
Yes. A Share Coming Soon button appears on scheduled releases immediately after scheduling. The share link will show a “coming soon” preview and automatically becomes a live track link on release day.What happens when my scheduled release goes live?
You’ll receive a dashboard notification with a Share Your Release button. No automatic popup — you share when you’re ready.Can I share a cover version?
Yes. Once your cover version licence is approved and the track goes live, a Share Your Track button appears on the track listing in your dashboard.Is the share link permanent?
Yes. The share button is always available on every release at every state — scheduled, live, or months after release.Can I edit the share message?
Yes. The pre-written message is fully editable. The WAVjunkie share link is always appended separately and cannot be removed.Legal & copyright
Who owns the music I upload?
You do. Uploading to WAVjunkie grants us a license to host, stream, and facilitate sales of your music, but you retain all ownership and copyright.Can signed artists use WAVjunkie?
No. WAVjunkie is exclusively for independent artists who are not signed to a record label or under exclusive distribution agreements.What happens if I receive a DMCA takedown?
Your content will be removed, you’ll be notified via email, and you may file a counter-notice if you believe it was in error. See Content Guidelines for full DMCA procedures.Can I use AI-generated music?
Yes — provided you have the commercial rights to use and distribute it based on the AI tool’s terms of service.Still have questions?
If your question wasn’t answered here:- Email: admin@wavjunkie.com
- Subject: [Your Topic] Question